Q: How do I check room availability at the
resort?
A: You can visit the
Availability page which has live, up-to-date availability.
Simply select a date in the calendar above the availability grid.
For airfare availability please contact Luxe Getaways on 1300 780
722
Q: If I want to travel on a particular date but haven't
purchased a Groupon voucher, can the booking/room be held for me
until I have purchased the voucher?
A: No. Bookings/rooms cannot be held
without voucher purchase.
Q: What are the travel dates?
A: Cruise departs Honolulu every Saturday. Sail
Dates: 8 October 2016, 15 October 2016, 22 October 2016, 29 October
2016, 5 November 2016, 12 November 2016, 26 November 2016.
(Other sail dates available, surcharges may apply).
Q: What is the promotion availability?
A: Your booking is subject to the
availability of the actual rooms provided by the resort for the
Groupon promotion. This allocation of rooms is well in excess of
the rooms required to satisfy the offer, however, not all rooms
available at the resort on any given day will be available to
guests participating in the promotion offer. Please note that
booking available rooms is on a First Come First Served basis.
Q: How do I make a booking/redeem my voucher once I have
purchased a Groupon voucher for this holiday offer?
A: After receiving your voucher click
here to submit a booking enquiry. Alternatively, please contact
a friendly Luxe Getaways consultant on 1300 780 722
Q: Can I contact the resort directly to make a
booking/redeem my voucher or check availability?
A: No. Bookings/voucher redemptions and
availability checks must be made through Luxe Getaways.
Q: Can I cancel or make changes to my
booking?
A: Once you have booked your holiday, no
cancellation can be made. All amendments are subject to a minimum
fee of $100 per person, together with any additional amendment fees
applied by the Operator/Airlines.
Q: When do I have to book by?
A: Book by 22 August 2016
Q: I haven't received my Groupon voucher yet, what do I
do?
A: Contact Groupon customer support here
Q: Can I purchase travel insurance through Luxe
Getaways?
A: Yes. You can purchase travel insurance
through Luxe Getaways. Please contact
us for more details.
Q: Where can I find full terms and conditions for Luxe
Getaways?
A: Please click
here for our full terms and conditions